Pharma
Healthcare provider portal across five brands, built for compliance and self-service
A pharmaceutical company managing five brands needed a compliant, multi-channel content platform HCPs could use without a ticket. We migrated them off a legacy CMS and rebuilt it so editors could ship without breaking audit.
The Business Challenge
A pharmaceutical company managing five brands needed a compliant, multi-channel content platform HCPs could use without a ticket. We migrated them off a legacy CMS and rebuilt it so editors could ship without breaking audit.
Our Approach
We migrated them from their legacy CMS to Contentful and rebuilt the frontend and server-side architecture to reduce component interdependence. Author roles and permissions were scoped correctly across all five brands from day one. The modular component system made QA fast, traceable, and consistent across every release.
The Impact
Content editors became self-sufficient across all five brands. QA turnaround shortened. HCP self-service reached 100%. The platform held at the top HCP decile throughout the engagement.
- Brands
- 5
- HCP Self Service
- 100%
- HCP Decile
- Top
- Uptime
- 100%
We also build commercial-launch web for biotech: HCP, medical-affairs, and brand sites from Phase 3 to New Drug Application to first launch.